Kansas Department of Insurance Secures $56 Million Recovery in 2025

Kansas Insurance Commissioner Vicki Schmidt recently announced a significant achievement for the state: the Kansas Department of Insurance successfully recovered $56.7 million for residents in 2025. This impressive figure underscores the department’s commitment to protecting consumers and ensuring they receive the benefits they are entitled to under their insurance policies.

The funds deemed “recovered” are calculated based on the assistance provided by Department staff to individuals navigating the often complex insurance claims process. When disputes arise between policyholders and insurance companies—regardless of the type of insurance involved—the Kansas Department of Insurance steps in to investigate the complaints thoroughly.

The dedicated staff at the department work diligently with both consumers and insurance companies to ensure that policies are adhered to and that benefits are disbursed appropriately. This collaborative effort is crucial in resolving disputes and facilitating fair outcomes for all parties involved.

Kansas Department of Insurance (KDI) received over 3,000 consumer complaints in 2025, with the highest number stemming from the accident and health insurance sector, totaling 1,263 complaints. Additionally, there were 1,091 complaints related to auto insurance and 737 concerning home insurance.

In 2025 alone, the Consumer Assistance Division of the KDI recovered $29.2 million for Kansans. This division plays a vital role in helping consumers understand their rights and navigate the claims process effectively.

Moreover, the department has also been instrumental in assisting Kansans in locating life insurance policies and annuity contracts belonging to deceased family members or close relations. This service is facilitated through the Life Insurance Policy Locator (LIPL), a valuable tool provided to states by the National Association of Insurance Commissioners.

In 2025, the LIPL contributed to the recovery of an additional $27.5 million for Kansans. It is important to note that the figures for 2025 are still being finalized, as the LIPL numbers are currently being tallied and cases continue to be resolved.

Kansas Insurance Commissioner Vicki Schmidt recently announced a significant achievement for the state: the Kansas Department of Insurance successfully recovered $56.7 million for residents in 2025. This impressive figure underscores the department’s commitment to protecting consumers and ensuring they receive the benefits they are entitled to under their insurance policies.

The funds deemed “recovered” are calculated based on the assistance provided by Department staff to individuals navigating the often complex insurance claims process. When disputes arise between policyholders and insurance companies—regardless of the type of insurance involved—the Kansas Department of Insurance steps in to investigate the complaints thoroughly.

The dedicated staff at the department work diligently with both consumers and insurance companies to ensure that policies are adhered to and that benefits are disbursed appropriately. This collaborative effort is crucial in resolving disputes and facilitating fair outcomes for all parties involved.

Kansas Department of Insurance (KDI) received over 3,000 consumer complaints in 2025, with the highest number stemming from the accident and health insurance sector, totaling 1,263 complaints. Additionally, there were 1,091 complaints related to auto insurance and 737 concerning home insurance.

In 2025 alone, the Consumer Assistance Division of the KDI recovered $29.2 million for Kansans. This division plays a vital role in helping consumers understand their rights and navigate the claims process effectively.

Moreover, the department has also been instrumental in assisting Kansans in locating life insurance policies and annuity contracts belonging to deceased family members or close relations. This service is facilitated through the Life Insurance Policy Locator (LIPL), a valuable tool provided to states by the National Association of Insurance Commissioners.

In 2025, the LIPL contributed to the recovery of an additional $27.5 million for Kansans. It is important to note that the figures for 2025 are still being finalized, as the LIPL numbers are currently being tallied and cases continue to be resolved.