ServiceNow and OpenAI Strengthen Partnership to Enhance Enterprise AI Solutions
ServiceNow Chairman and CEO Bill McDermott joins ‘Mornings with Maria’ to discuss the company’s new OpenAI partnership, the accelerating AI revolution and why businesses must move fast to stay competitive.
ServiceNow and OpenAI are deepening their strategic partnership with an enhanced collaboration aimed at helping enterprises accelerate their efforts to transform artificial intelligence (AI) into measurable business outcomes.
In a recent appearance on FOX Business’ “Mornings with Maria”, McDermott elaborated on this expanded collaboration, which integrates OpenAI technical advisors with ServiceNow engineers to develop custom AI solutions directly within ServiceNow’s enterprise platform.
“The main thing is direct integration,” McDermott stated. “You’re taking the best of AI and integrating it directly into ServiceNow’s platform.”
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According to McDermott, this partnership is designed to help businesses transition from mere experimentation to deploying AI in ways that enhance margins, increase revenue, and streamline operations. “Business has to improve margins, grow revenues, and get results from AI,” he emphasized. “That’s what we do — and we bring in those special secret sauces on the experience side. You put it together, it’s a winning combination.”
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As companies increasingly deploy AI-driven tools, cybersecurity and identity management have become focal points. McDermott noted that digital agents are becoming more prevalent across enterprises. “In the next two years, you’re going to have 1.2 million agents,” he predicted. “ServiceNow has put together the fabric to manage not only our agents but the agents of other companies… in the workflow of a process that runs across a corporation, we not only manage the identity of the humans, but now the non-human identities also on one platform.”
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McDermott highlighted that the demand for enterprise-grade AI is accelerating as companies move from pilot projects to investments that yield quicker returns. “We do this in days and weeks, not years,” he asserted.
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Side by side photo of ServiceNow Bill McDermott and OpenAI Sam Altman speaking at different events. (Victor J. Blue/Getty; Andrew Harnik/Getty / Getty Images)
While the U.S. remains ServiceNow’s largest market, McDermott noted the company is also experiencing significant global expansion. “America’s great and it’s growing fantastic,” he remarked. “But it’s because we’ve done so sensationally in America that Europe and Asia are really taking off.”
ServiceNow Chairman and CEO Bill McDermott joins ‘Mornings with Maria’ to discuss the company’s new OpenAI partnership, the accelerating AI revolution and why businesses must move fast to stay competitive.
ServiceNow and OpenAI are deepening their strategic partnership with an enhanced collaboration aimed at helping enterprises accelerate their efforts to transform artificial intelligence (AI) into measurable business outcomes.
In a recent appearance on FOX Business’ “Mornings with Maria”, McDermott elaborated on this expanded collaboration, which integrates OpenAI technical advisors with ServiceNow engineers to develop custom AI solutions directly within ServiceNow’s enterprise platform.
“The main thing is direct integration,” McDermott stated. “You’re taking the best of AI and integrating it directly into ServiceNow’s platform.”
I/O Fund lead tech analyst Beth Kindig and Spear Invest founder and CIO Ivana Delevska discuss their A.I. ‘winners’ and more on ‘FOX Business In Depth: AI Arms Race.’
According to McDermott, this partnership is designed to help businesses transition from mere experimentation to deploying AI in ways that enhance margins, increase revenue, and streamline operations. “Business has to improve margins, grow revenues, and get results from AI,” he emphasized. “That’s what we do — and we bring in those special secret sauces on the experience side. You put it together, it’s a winning combination.”
HOW ARTIFICIAL INTELLIGENCE IS TRANSFORMING HEALTHCARE
As companies increasingly deploy AI-driven tools, cybersecurity and identity management have become focal points. McDermott noted that digital agents are becoming more prevalent across enterprises. “In the next two years, you’re going to have 1.2 million agents,” he predicted. “ServiceNow has put together the fabric to manage not only our agents but the agents of other companies… in the workflow of a process that runs across a corporation, we not only manage the identity of the humans, but now the non-human identities also on one platform.”
Qualcomm CEO Cristiano Amon joins ‘Mornings with Maria’ to discuss the next phase of the AI boom that’s expanding beyond data centers into cars, devices, and robotics.
McDermott highlighted that the demand for enterprise-grade AI is accelerating as companies move from pilot projects to investments that yield quicker returns. “We do this in days and weeks, not years,” he asserted.
DATA CENTER BOOM POWERING AI REVOLUTION MAY DRAIN US GRIDS — AND WALLETS
Side by side photo of ServiceNow Bill McDermott and OpenAI Sam Altman speaking at different events. (Victor J. Blue/Getty; Andrew Harnik/Getty / Getty Images)
While the U.S. remains ServiceNow’s largest market, McDermott noted the company is also experiencing significant global expansion. “America’s great and it’s growing fantastic,” he remarked. “But it’s because we’ve done so sensationally in America that Europe and Asia are really taking off.”
